Company Profile:

Playfun games Co.,Ltd

As a premium manufacturer and developer of claw machines,car racing, shooting, redemption, kiddie rides, Playfun Games never gives up innovating our designs and improving our quality and service.

Playfun is a worldwide supplier of amusement market. More than 10 thousands claw machines we have offered to our clients in 2022. In the meanwhile, our products have been supplied to clients in over 100 countries and helped our clients expand their market with a increase 20% per year in last 2 years. We offer one-stop solution from part kits, game cabinet, assemble products to technical training if you have ability to install machines in your local market. With 10 game categories and over 1,000 game options, Playfun is a experienced Family entertaiment one stop solution provider.

Our goal is offering clients with good quality and advanced technology items with most cost effective and reasonable price, we always insist to delivery value and quality to our customers.

We promise :

● Standard way to produce and install the machines even with one screw

● Quality test before pack and make sure quality safe and good

● Give good suggestion of high income games to help clients invest small and win big

● Timely delivery without delay

● Life time technical guide service

● 24 hours online and answer at first time

FAQ

Q1. What is the warranty policy on a new arcade game?
Playfun offers a one year warranty for our machines for any issues, new software will be sent with delivery costs covered by Playfun.

Q2. Do arcade games use a standard electrical outlet?
Yes. 110V and 220V both are available.

Q3. Does Playfun sell arcade parts and accessories?
Yes sure, we can provide a suggested parts list to buy when you buy machines.

Q4. Can Playfun handle parts and service internationally?
Yes, Playfun's parts service department will send your parts correctly.

Q5. What type of payments does Playfun accept?
Trade assurance by credit card, Alipay Bank transfer cash.

Q6. Do you have a showroom and can I come and visit?
Yes we do, 1000 square-meter show room.

Q7. How long will it take to receive my arcade game?
We can delivery to you within 7–15 days. Customized orders will take little long.

Q8. What about damage during shipment - what should I do?
Call us immediately! DO NOT accept any machine that is damaged. Before sending the product to you, we ensure every product is in good condition. Then please take some photo of the damaged goods, and contact uimmediately. We will contact the forwarder to deal with it. We will not be responsible for any loss or damage after receipt.

Q9. Are you a trader or a manufacturer?
Plafun is a manufacturer.

Q10. Can you print my logo, letters and pictures on the product?
Yes, we provide customized services(ODM and OEM), but some items have minimum order quantity (MOQ).